When creating our subscription box business plan we consulted with members of GenX, Millennials, and our age-mate Baby Boomers regarding their shopping practices and concerns. Convenience was a major factor among all ages but ranked the number one factor with GenX shoppers.
A Vintage Addiction'sSubscription Box plan is convenient. It is there 24/7/365. The website is organized with our box info under one heading. Links to FAQ and box details open in new windows so you don't lose your page and input while you are ordering - one of my pet peeves.
Our mobile-friendly site allows you to manage all aspects of your account remotely. This includes updating address information and viewing a tracking number, to selecting a recurring billing date that meets your needs.
GenX consultants told us that after convenience, Delegated Decision Making was their next priority. We live in a world with so many choices that often it is hard to anychoice. My local grocery store has over 1000 cereal choices. Yes, that is wonderful, but it can also be overwhelming to make good and timewise decisionswith so much to consider in every aspect of our lives.
While some subscription boxes send a supply of the same product each month that may cause a mumble or scream of, "Enough with the coffee samples, eye shadow, and razors!" with AVA you are guaranteed a new variety of items with each shipment. And, our boxes won't suddenly disappear from the market, leaving you abandoned and lonely. We are in for the long haul. We want you in the passenger seat next to us.
You may have heard the joke that us oldsters don't buy green bananas. The element of truth in that applies to our internet shopping. "What if my needs change during the subscription period? Can I stop this thing" Yes. We understand the need for flexibility and will treat you just as we want to be treated.